TERMS OF SERVICE
Full service – lifelong durability
Price on request.
- If the delivered goods are already defective before the transfer of risk, we will either remedy the defect or deliver a defect-free product (subsequent performance). There are no further claims by the buyer, with the exception of the claims in Article C (liability). Replaced parts become our property.
- After making an agreement with us, the buyer must give us the necessary time and opportunity to carry out all improvements and replacement deliveries that we consider necessary; otherwise we are released from liability for the resulting consequences.
- The warranty period is 1000 operating hours for forklifts and 12 months for storage devices such as pallet trucks or attachments.
It is based on proper use:
Before picking up the load, the forklift driver must ensure that the load to be picked up has no damage and no sharp-edged contact surfaces.
This also includes protruding steel nails or pointed metal objects. When picking up, putting down and moving out of the load, the mast inclination (only for forklift trucks) must be set to 90 °.
When moving out, make sure that the BASIN coating has no contact with the load.
- The buyer must immediately give us the opportunity to convince us of the defect, in particular to provide the rejected goods or samples thereof on request. Possibly. necessary return transport will be arranged by us. Failure to comply with any additional costs will be borne by the buyer.
If notices of defects turn out to be unjustified, all costs incurred shall be borne by the buyer.
- In particular, no guarantee is assumed in the following cases: unsuitable or improper use, incorrect assembly or commissioning by the buyer or third parties, natural wear and tear, faulty or negligent handling, improper maintenance, unsuitable equipment, defective construction work, unsuitable building ground, chemical electrochemical or electrical influences – unless we are responsible for them.
- After an agreed acceptance has been carried out, complaints about defects that can be ascertained during this acceptance are excluded.
Find out more about our range of services by contacting us or contacting our partners (References section).
We would be happy to make you a non-binding offer. Just tell us the dimensions and the location.